Business process management and robotic process automation are two sides of the same coin. Here’s when to use these automation technologies. Kevin Burkhart, vice president of global consulting ...

This is why I recommend you emphasize performance management, for it is the most important system any CEO can have in the organization—no matter how big or small.

High-performing companies make business process improvement a core competency. These leading firms share a common characteristic: they continually find clever ways to improve the process of ...

The most effective companies we interviewed use process mining to generate operational insights at scale, identify process inefficiencies, define targeted actions, and measure process improvements ...

There have long been a few fundamental challenges associated with business process management. But a relatively new and innovative technology, process mining, has the capability to revitalize ...

According to Rockford Consulting Group, an Illinois-based management consulting firm, exploiting the constraint is the process by which a company maximizes profit through use of a given system ...