“We held a process improvement event regarding the non ... is a chart that combines the characteristics of a Pareto chart and a run chart. First introduced at Ford Motor Company, they are ...

Process improvement can be a frightening concept ... digital while others end up drawing on the walls. Either way, a flow chart system of some kind is usually the best way to reflect the current ...

A former HR staffer at Amazon put employees on a performance-improvement plan known as Pivot ... contained inaccuracies about the company's process. This as-told-to essay is based on a ...