J osh Padley will get a big and unexpected shot to dethrone WBC lightweight titleholder Shakur Stevenson tomorrow in Riyadh, as he fills in as a late replacement to Floyd Schofiel ...

Google today is out with a blog post recapping Pixel Call Assist features that also confirms the rollout of the call UI ...

As he seeks to negotiate a peace deal with Moscow, President Trump is rewriting the history of Russia’s invasion of its ...

Gen Z's fear of phone calls has reached a whole new level-so much so that universities are now stepping in. Instead of ...

"They associate the ringing phone with fear," Liz Baxter, a career advisor at Nottingham College in the U.K. said of Gen Z ...

President Trump says Russia's leader Vladimir Putin is ready to sit down for Ukraine peace talks. Is that a good idea?

A flurry of White House executive orders and overhauls of federal bureaucracy are making civic engagement great again. People ...

Angry and confused constituents have flooded the phone lines at the US Capitol this week, many of them asking questions about ...

A well-crafted call center script not only provides structure but also enhances the overall customer experience. While many believe that scripts make conversations sound robotic, the right ...

Senators were informed this week that the Senate phone system was receiving 1,600 calls per minute ... groups of callers who all follow a similar script and criticize the members for their ...

A well-crafted call center script not only provides structure but also enhances the overall customer experience. While many believe that scripts make conversations sound robotic, the right approach to ...

Zach began writing for CNET in November, 2021 after writing for a broadcast news station in his hometown, Cincinnati, for five years. You can usually find him reading and drinking coffee or ...