Additionally, it has enjoyed good customer retention throughout its cloud transition and is experiencing solid annual contract value growth. However, Pegasystems has displayed inconsistencies on the ...

Contact center automation is transforming how businesses manage customer interactions by optimizing repetitive tasks, improving agent efficiency and enhancing customer experiences. From ...

MANILA, Philippines — The Contact Center Association of the Philippines (CCAP) is confident of achieving growth even as geopolitical tensions and policy changes in the United States bring ...

Pegasystems Inc. (NASDAQ: PEGA), The Enterprise Transformation Company™, today at PegaWorld® announced agentic AI enhancements to Pega InfinityTM App Studio that intelligently guide developers ...

Lottery players in Puerto Rico can choose from popular national games like the Powerball, which is available in the vast majority of states around the U.S. Other games include the Pega 2 ...

On June 4, Rosenblatt analysts maintained their Buy rating on Pegasystems Inc. (NASDAQ:PEGA) while raising their price target on the company’s shares from $101 to $112. The update followed ...

New Pega Blueprint features allow organizations to quickly create modern, cloud-native applications from a wide array of legacy system assets Organizations can upload documents, code analysis ...

After selecting TCN's cutting-edge cloud-based contact center platform to enhance its client communication, Vector Direct was so impressed with the solution that it also signed on as a reseller ...

Connect AI agents with customers, staff, and existing IT systems into a network of predictable agents that automate work across the enterprise Pega Agentic Process Fabric enables agents ...