Salesforce, the world’s leading AI CRM, recently announced that Maxicare Healthcare Corporation, the Philippines’ leading health maintenance organization (HMO), has deployed Agentforce in Service ...

Drago brings more than two decades of experience to his role, in which he will oversee all components of the Care Flight ...

The conversational experience takes the shape of a now-familiar AI assistant, which allows life sciences and healthcare ...

Policy pressure, affordability gaps, and consumer expectations are reshaping how pharma companies think about direct to ...

Some Midland health workers need "customer care training", senior leaders were told. The comment came as the board at ...

Executives from three U.S. health systems gave Newsweek a look at their tech portfolios—and explained the reasoning behind ...

Figures show that complaints made to Shropshire hospitals jumped in June at the same time as compliments also rose.

Sutter Health has partnered with Hyro to deploy AI agents across voice, chat, and SMS for scheduling, appointment management, ...

Paysign, Inc. (NASDAQ: PAYS ), a leading provider of patient affordability programs, donor compensation solutions, engagement and ...

This isn’t just about being nice. Customers can sense when they’re genuinely valued versus when they’re being managed. That feeling drives every decision they make about whether to stay, whether to ...

As soon as she fell, Deborah Buttgereit knew she couldn’t avoid going to the hospital. “I could hear the bones moving around ...

Priority Health, a nonprofit plan serving more than 1.3 million members, has added Boulder Care to its provider network for ...