Delivering great customer service is a challenge in every industry, without exception. But for those of you whose work is in the commercial arena, spare a sympathetic thought for the additional ...

The fastest growing segment of the population is over age 85. With age comes many diseases, falls and accidents that often lead people to rehabilitation. Although you may associate rehabilitation with ...

A new partnership with Edwards Health Care Services will allow MedRhythms to scale distribution of its neurotherapeutic devices, which recently received designation as DME, says Jennifer ...

Policy pressure, affordability gaps, and consumer expectations are reshaping how pharma companies think about direct to patient access, according to Deepak Thomas and Sari Kaganoff.

Nobody wants to visit the dentist. You and your team have to always keep that in mind. Anything and everything your practice can do to exceed expectations will keep patients coming back for their ...

Patient experience leader Jennifer Carron explains why healthcare lags in customer experience and how real-time feedback is changing the game. Jennifer Carron, patient experience officer for BJC ...

The conversational experience takes the shape of a now-familiar AI assistant, which allows life sciences and healthcare ...

Salesforce, the world’s leading AI CRM, recently announced that Maxicare Healthcare Corporation, the Philippines’ leading health maintenance organization (HMO), has deployed Agentforce in Service ...

Drago brings more than two decades of experience to his role, in which he will oversee all components of the Care Flight ...