Despite numerous challenges, the country’s contact center sector, along with the entire information technology and business ...

What if the real AI problem isn’t necessarily the model - but the data? Databricks CTO Dael Williamson explains why ...

Outsourcing firms like Serco were paid millions to call people and advise them to self-isolate but used agency call centre staff paid the minimum wage who were largely not medically trained.

What Does the Education Department Do? President Donald Trump fulfilled a campaign promise Thursday when he signed an executive order aimed at dismantling the Department of Education and returning ...

A man charged over a fatal shooting at Azerbaijan's embassy in the Iranian capital, Tehran, was executed on Wednesday, Iran's judiciary news outlet Mizan said.

Farmer Mark Kappa was enjoying his first hot drink in three days as he waited patiently for his meal in front of a food truck ...

Building brand awareness, increasing site traffic and generating leads are a few of the reasons why a business might turn to a social media marketing agency for support. But they also need to lean ...

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There are a few signs that can help you tell if someone has remote access to your iPhone. Keep an eye on your iPhone's temperature, battery life, data usage, and watch out for suspicious apps. You can ...

An illustration of a magnifying glass. An illustration of a magnifying glass.