FORT BUCHANAN, PUERTO RICO– Staff supervisors from different installation directorates gathered at the Fort Buchanan Training ...

Freshworks is rolling out the Freddy AI Agent Studio, an integrated set of capabilities to uncomplicate how customer service teams build, test, and launch AI Agents in minutes by a support team ...

Customer support in a brokerage service is more than just answering questions. ... explain the nuances of setting up tools and the principles of operation of certain functions.

SAN FRANCISCO, June 11, 2025 (GLOBE NEWSWIRE) -- Meltwater, a global leader in media, social and consumer intelligence, today announces a partnership with 8x8, Inc. (NASDAQ: EGHT) through the 8x8 ...

Customer expectations are evolving rapidly. According to Salesforce, 80% of customers say the experience a company provides is equally important as its products and services. However, many support ...

Fox Tank Company, a Texas-based leading provider of steel storage tanks and pressurized separation vessels for the oil and gas industry, is proud to announce the expansion of its manufacturing ...

Consumer Reports asks, Are you sick of companies giving you bad customer service when you have a problem with billing or product performance? Learn how to get your complaints taken seriously and ...