Since then, complaints about Virgin Media O2 have fallen dramatically. And the latest innovation that has helped cut the number of disgruntled customers is Lumi AI, which is helping to "create a team ...

Jim and Noreen Crawford live in Hethersgill, near Carlisle, and are relying on the kindness of their local pub to get online ...

BT, Virgin Media, TalkTalk and other telecom companies are in the process of switching off 14 million or so copper-based phone lines across the UK that Brits have been using to ma ...

Torridge Mead, from 15 metres north of its junction with Calder Crescent, will be shut to all traffic for a total of seven metres.

The UK telecoms and media regulator has today fined alternative rural broadband ISP Gigaclear £122,500 after they were found ...

The pathway between Amber Mead and the footway linking Thames Drive and Blackbrook Way, Taunton, will be blocked to all pedestrians.

Read about Openreach now has 5,000 EV in its vehicle fleet. Broadband news from the longest running independent information website.

Work is now under way on a full fibre broadband network that will transform connectivity. Openreach has begun building the new infrastructure in Woolston, promising gigabit-capable speeds and ...

South Wales Police is investigating an assault in Tremorfa Park during the early hours of this morning (Saturday, July 26). A 25-year-old man is in hospital. His injuries are not life-threatening, and ...

The office portion of a BT/Openreach telephone exchange in London is set to become a hotel. UK real estate firm Dominus has published plans to redevelop 123 Judd Street into a 250-bed hotel.

BT Group has recruited Virgin Media O2 exec Patricia Cobian as its first female chief financial officer, taking the helm from long-serving Simon Lowth next year.

BT in talks to dial up successor to veteran finance chief The FTSE-100 telecoms company is working with headhunters to recruit a chief financial officer to replace Simon Lowth, who is to retire ...