"We wanted to test the guardrails," said a watchdog group's CEO. "The visceral initial response is, 'Oh my Lord, there are no ...

DONA ANA COUNTY, N.M. (KFOX14/CBS4) — To support residents impacted by the flooding in the Vado area, Doña Ana County has established a dedicated call center to answer questions and connect the ...

Storm victims receive assistance through the Alamance County call center.

With crime happening every day, it’s important to have a team committed to helping each caller through each situation.

Video has spread on social media of staff at a Southern California surgical center standing up to U.S. Immigration and Customs Enforcement agents trying to detain a Honduran landscaper.

Family members of detainees and employees at Krome Detention Center have made calls to 911 to ask for medical help after not receiving adequate response from the facility, according to calls ...

The governor's office announced that the state would use emergency powers to seize land in the Everglades to create an immigrant detention center.

The Gist Agents aren’t anti-AI—they’re anti-neglect. Reddit threads show call center workers fear being left behind, not by bots, but by poor leadership and lack of support. AI is increasing ...

The Golden State Warriors' free agency plans aren't going so well. Another potential Warriors free agent target is now off the market,t and options are becoming more and more limited.

The Indiana Pacers made the shocking decision not to offer Myles Turner enough money in free agency to bring him back, just a week after playing in Game 7 of the NBA Finals with him.

Fans were not impressed. “First call was not to a center but a 6’8 3/4 that shoots 37% from three and 75% from the FT line,” one noted. “Premium Lakers delusion & copium,” another added.