Central Pennsylvania Rallies in Support of the Crane Clean Energy Center: Governor Shapiro, Microsoft Executives, Community Leaders and Hundreds of New Employees Gather to Celebrate Progress ...

In all, the global call center industry is poised for a dramatic shift in the coming years, and the world will be on the line to hear about the results.

A new paid leave program for city workers is causing "unintended consequences" at Denver's 911 call answering center, with overall leave usage among 911 call takers shooting up 334% in 2024. That ...

The Better Business Bureau's National Advertising Division reviewed Microsoft's Copilot AI advertising. It was not amused.

Microsoft's June 2025 Work Trend Index Special Report warns that more people are now trapped in a seemingly infinite workday. It starts at 6 am, goes on ...

Enable your business to give customers what they need before they ask with proactive engagement in Dynamics 365 Contact Center.

Covered-call ETFs can provide consistent, above-average income generation, but they can also cap potential upside. Here's what to look for.

But what about the Switch 2? More than two-years after Microsoft and Nintendo entered into an agreement to bring Call of Duty to Switch, nothing has materialized.

Microsoft Vice Chair and President Brad Smith recently introduced the European Security Program, a new initiative aimed at strengthening cybersecurity defenses across Europe. Speaking in Berlin ...

Watch trailer for 'Call Her Alex,' which pulls back the curtain on Alex Cooper's career, from the origins of 'Call Her Daddy' podcast to her latest TV ventures.

Since Trump’s Mideast trip, some Syrians have begun openly calling for peace with Israel as reports of rare direct talks between the two nations hint at a shift in dynamics after decades of ...