Freshworks unveils Freddy Agentic AI, a platform that automates complex tasks across support teams - no coding needed.

If you've been combing the InfoComm Show floor expecting to see "The Wall" marking the entrance of the Samsung booth, you won ...

Want to add a little personality and display space to your room? Consider adding a funky accent shelf to embrace the latest ...

Most AI-powered service tools stop at answering questions. Freddy now goes further by getting work done. At its flagship Refresh event, Freshworks (NASDAQ: ...

Here’s this week’s round-up of AI-powered martech releases and news.  CallMiner acquired VOCALLS, a platform that uses AI to manage voice, chat, messaging, and email interactions. CallMiner will ...

Freshworks has revealed Freddy AI Agent Studio and the next generation of its Freddy Agentic AI Platform, offerings expected to help businesses improve their customer service efforts with AI. The ...