Microsoft Dynamics CRM Online offers an attractive interface, ... You select a language and currency for your CRM account, and you can view a video tutorial while your trial is being set up.

While Microsoft Dynamics 365 is an incredibly robust and expansive CRM option, this review will focus on three specific aspects of the platform: its sales, customer service, and marketing ...

Microsoft Dynamics CRM 3.0 Is Well Worth the Wait Users say the long-awaited new version of Microsoft’s customer relationship management (CRM) software fixes a host of problems.

Microsoft is addressing legacy data silos and advancing digital transformation with a combined two-in-one product, Dynamics 365. The new solution, scheduled for release this fall, pulls together ...

Microsoft intends to play competitive hardball with Salesforce, pricing the Professional Edition of Dynamics CRM Online (with 5 gigabytes of data storage space, 100 configurable workflows and 100 ...

Like a CRM, Microsoft Teams is essentially a connector. It brings together under one roof email, files (including documents and spreadsheets) and a group calendar. Like Slack and others, you can ...

Microsoft looks to have new CRM releases slated for every quarter this calendar year, according to the latest roadmap. Written by Mary Jo Foley, Senior Contributing Editor March 7, 2013, 10:53 a.m. PT ...

Microsoft feels there is a gap between the low-end bCentral offerings and the Onyx, Pivotal, Siebel portfolios, analysts said. Microsoft CRM is the company's attempt to plug that hole.

The new CRM will be a combination of Microsoft Dynamics 365, Adobe Experience Cloud and C3.ai’s industry-specific data models, allowing for end-to-end customer engagement and real-time customer ...

Microsoft is combining elements of its Dynamics CRM and ERP offerings into a new cloud bundle called Dynamics 365. Written by Mary Jo Foley, Senior Contributing Editor July 6, 2016 at 6:26 a.m. PT ...