From handling tedious admin tasks to elevating customer service, AI is now offering tools that can help even the smallest of ...

ServiceNow leverages generative AI tools and strikes partnerships as it aims to accelerate subscription revenues.

CallMiner, a leading provider of AI-powered conversation analytics to improve customer experience (CX), today announced its collaboration and integration with Microsoft Dynamics 365 Contact Center. By ...

Microsoft promises its customers in Europe greater sovereignty with new cloud offerings. However, analysts describe the offer ...

Salesforce drives growth with AI-powered Agentforce, expanding margins and CRM leadership. Read more on CRM stock and its buy ...

Marchex's call tracking, marketing attribution, and conversation analytics are now available via the Microsoft Azure AI Cloud ecosystem.

Today consumers use AI to help with specific tasks that still require them to control the workflow and final decision making. Forrester expects AI to become more autonomous, which will likely not be a ...

Salesforce is raising prices for business users of its customer management, customer service, Slack and other products, while also adding new AI features to these offerings. The move comes a few weeks ...

Need an AI assistant to help with work, life, or both? Check out the top picks for 2025 that make staying organized and ...

Seasoned Technology Leader to Drive Customer-Centric Growth and Cloud Transformation Excellence HOUSTON, June 5, 2025 /PRNewswire/ -- CompQsoft Digital, a ...

Additionally, it has enjoyed good customer retention throughout its cloud transition and is experiencing solid annual contract value growth. However, Pegasystems has displayed inconsistencies on the ...