In the ever-evolving landscape of B2B travel, few names resonate with as much consistency and innovation as Jaal Shah, the Managing Director of Rezlive.com. A trailblazer in the global travel ...

Looking inside the mixed bag of travel trendsOur recent survey reveals the ups and downs of bookings and sheds light on shifting customer travel preferences and concerns. Are you booking or ...

The world doesn't always make it easy. How to be a better salespersonByrd Bergeron and Steven Gould say travel advisors tend to focus way more on customer service than on selling. This Insight ...

As part of a series of interviews in partnership with Indegene focusing on the customer experience in pharma, AstraZeneca’s global consumer marketing director Melissa Fellner tells Paul Tunnah ...

It’s time to start measuring and managing their worth. by Rob Markey The true purpose of a business, Peter Drucker said, is to create and keep customers. Most managers understand this, but few ...

Just recordings, Bots, and online customer support chatters who say they can't help me. I highly recommend you do not buy anything that you can not put in your car and take home. Unacceptable.

DIRECTV is a direct broadcast satellite provider that transmits to homes throughout the United States and the Caribbean. There are many different packages to choose from, each offering a variety ...

The restaurants were amazing and the staff including the housekeeping staff were a delight. The cabin and balcony was wonderful and the Excursions we chose were fabulous, we loved our visits to ...