You'll soon be able to buy Genesis products in more locations, which will offer the same retail experience but won't be owned ...

Retail Customer Experience Index offers a detailed evaluation of how leading retailers are adapting to meet evolving customer expectations in today's increasingly digital shopping environment. This ...

Shoppers around the world, their appetites still soured by cost-of-living increases, have turned away from luxury brands. Winning them back and reviving the luxury-goods industry’s sales ...

is a premier destination for luxury fashion. Since its inception in 1924, it has featured an expertly curated assortment of fashion and highly personalised customer service. ALSO READ: Reliance Retail ...

Its premium Brands business also strengthened its portfolio with the launch of luxury fashion brands Sandro and London ... including Independence and other acquired brands, Reliance Retail has ...

Reliance Retail is expanding into the luxury segment in India by introducing Saks Fifth Avenue, a renowned American luxury department store. This move aligns with its strategy to tap into the Indian ...

While customer service is important, setting clear expectations for closing times is equally vital. Businesses that fail to do so may struggle with employee dissatisfaction and burnout.

Handbags somehow replaced diamonds as the luxury customer’s best friend. That looks ripe for a rethink. Price inflation in some desirable leather goods has far outpaced that in jewellery.

Retail sales volumes (quantity bought) are estimated to have fallen by 0.3% in December 2024, following a small rise of 0.1% in November 2024 (revised down from 0.2% in our last publication). Falls in ...

Retail sales rose 0.4% in December from the previous month, the Commerce Department said, though down from November’s upwardly revised 0.8% gain. The figures suggest that even as many Americans are ...

Cartier owner Richemont reported better-than-expected quarterly sales, triggering a rally in luxury stocks, after its core jewelry division bucked a downturn in demand for high-end goods.