Alibaba GroupBABA and JD.comJD are two of China’s largest e-commerce players, each playing a critical role in shaping the ...

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True customer acquisition doesn't end after the first purchase. The first purchase is a necessary step, but the second purchase is really the key to driving long-term value for your company. On ...

The platform provides a rewards program, customer reviews and flexible booking options. How do I know I can trust these reviews about Hotels.com? How do I know I can trust these reviews about ...

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Since providers charge per-minute rates and let you choose when to forward your business calls, you typically save money over a full-time call center or customer service staff. I tested ...

Earning rewards is one of the biggest perks of using a credit card, but it can also be confusing to navigate the different offers. Credit cards typically provide one of three reward structures ...

Atlanta-based home improvement retailer The Home Depot said Jan. 5 that is has expanded its Pro Xtra loyalty program with three new membership ... “Pros make up about 10 percent of The Home Depot’s ...

increasing retention rates, and ultimately boosting sales. One of the most important aspects of running a successful business is building customer loyalty. Customer relationship platforms enable you ...