According to Srutanjay Narayanan's LinkedIn profile, he pursued a Bachelor’s degree in Geographic Information Science and ...

Cybersecurity requires combating misinformation and empowering employees with critical fact-checking strategies to guard ...

Why People Search Matters Today  Locating someone can serve many purposes. Whether you're seeking old friends, verifying ...

The “best of suite” strategy prioritizes the use cases most critical to the enterprise to guide the selection of at least two vendors.

As digital brand communities dramatically grow in popularity, it makes sense to explore some high-profile examples. The customer-experience industry ... the people who make the service possible. The ...

Each solution brings unique advantages depending on your customer service priorities and business model. Here are some ecommerce chatbot examples to check out: Breeze, HubSpot’s dedicated ...

Airbnb started rolling out an AI-powered customer service bot in the U.S. last month, CEO Brian Chesky said during the firm’s first-quarter conference call on Thursday. Chesky said 50% of Airbnb ...

This year, JetBlue Airways overtook Delta Air Lines in the first/business class category, taking the top spot in customer satisfaction with a score of 738 out of a scale of 1,000 points.

I couldn't find the original post, but there is an Elmo Sesame Street LinkedIn profile for what it's worth. The post also urges people reach out to congress to help save public broadcasting.

Bank-fintech partnerships have transformed the financial services landscape, creating new opportunities and challenges for traditional ...

Staffers also discovered that of around 1 million calls to Xcel’s customer service line by Colorado customers in 2024, 100,000 were disconnected by Xcel before any resolution had been reached.