In a LinkedIn post on Thursday, Sarah Wight, a lawyer and vice president for the company, confirmed that LinkedIn did not disclose customers' private messages for AI training. "We never did that ...

Microsoft's LinkedIn has been sued by Premium customers who said the business-focused social media platform disclosed their private messages to third parties without permission to train generative ...

The U.S. Postal Service was sharing the postal addresses of its online customers with advertising and tech giants Meta, LinkedIn and Snap, TechCrunch has found. On Wednesday, the USPS said it ...

How user data is used on LinkedIn. Examples of data LinkedIn may use to train AI models include articles that users post. If a user posts an article about advice they've received from mentors ...

→ Customer service is getting worse—and so are customers From the September 30th 2023 edition Discover stories from this section and more in the list of contents ...

LinkedIn may have trained AI models on user data without updating its terms. LinkedIn users in the U.S. — but not the EU, EEA, or Switzerland, likely due to those regions’ data privacy rules ...

America’s Best Customer Service 2025 highlights companies that excel in delivering the best customer experience using a variety of measures, including public data and a large-scale confidential ...

LinkedIn Lawsuit Over Use of Customer Data for AI Models Is Dismissed By Jonathan Stempel (Reuters) - A proposed class action accusing Microsoft's LinkedIn of violating the privacy of millions of ...

Two Secret Service agents were suspended after getting into a physical altercation last week that was captured on video and circulated online. A Secret Service spokesperson confirmed the authentici… ...

Perhaps the most complex monthly bill we receive comes from our gas monopoly, Atmos Energy. The bill comes with such confusing terms — Rider WNA, Rider GCR and Rider FF to name a few.

If the customer reaches out when human agents aren’t available, or chooses to go an entirely self-service route, that’s where Einstein Service Agent will fit in.

They establish how to meet agreed customer KPIs, milestones and outcomes, designed to ensure that customers realize the value they were expecting from the vendor's product or service. CS Cloud ...