Every week for Foodie Friday, we talk in-studio with the businesspeople and culinary artisans behind outstanding restaurants, bakeries, cafes, bars, food trucks, and more.

Whether in the workplace or at home, conversations about improvement often fail. The hosts break down what works and why it’s so rare.

Eliotte Heinz is a 22-year-old graduate student from Viterbo University, a private college in La Crosse, WI. That's an area ...