I asked former service members in our network at Dynasty Financial Partners to share how they recognize Memorial Day and how their own years of service inform their work with clients.

🚨 Since December 2024, we’ve seen a 33% increase in customer service impersonation scams on social media. Scammers monitor customer complaints on comments, then respond using fake accounts ...

Jerusalem Post breaking news BREAKING NEWS Top Hegseth advisor Dan Caldwell put on leave in Pentagon leak probe By REUTERS APRIL 15, 2025 22:11 ...

Gen X respondents averaged 5.95; Gen Y, 5.89; and Gen Z, 5.77. However, the study also sheds light on a few simple steps service centers can take to increase customer satisfaction.

Dan Rayfield, Oregon’s attorney general-elect, promised he and his executive team will deliver “Disney level customer service” to Oregonians and said he will begin the process of ...

The service uses an artificial intelligence assistant, CX Assistant, to field simple inquiries. More complex requests that the AI can’t answer on its own are routed to Crescendo’s customer ...

Chevy Service Advisor Totals Customer’s Rare Camaro ZL1 After Joyride, Lawsuit Claims The car was recently appraised with a value of $97,000 before the crash by Brad Anderson July 10, 2024 at 20:44 ...

Inclusive customer service goes beyond good service—it treats all customers equitably, removing barriers that may hinder their access to goods, services, and facilities.

These daunting customer-service demands have pushed airlines to automate since the dawn of mainframes. In 1960, IBM and American Airlines launched the first computerized reservation tool, based on ...

Customer service and customer experience (often referred to as CX) are two important terms that business owners and brands need to understand in order to thrive in today's competitive marketplace.

He notes that by relying on technology for customer service, companies could be "inadvertently setting up more barriers to consumers." "Technology, for all of its benefits that it affords us, when ...