I'm excited to begin a new chapter in which I can enhance my learning, develop new skills and be challenged in different ways ...

People who have signed up to certain packages with Lloyds Bank will see a rise in fees - here's an outline of the changes ...

Six water companies will be banned from paying out bonuses to the most senior executives this year as punishment for sewage ...

Some desserts are worth crossing county lines for, and the vegan cheesecake at Lazy Cow Bakery in Seattle might just be worth crossing state lines. This unassuming café tucked into the Seattle ...

LeBron James’s custom hilltop mansion is really beginning to take shape. The Los Angeles Lakers star may be enjoying the off-season, but his work is far from over. The 40-year-old MVP is in the ...

Ten years ago, Gladly burst onto the CX scene with a revolutionary idea: to put customers at the center of customer service. As other platforms revolved around tickets and cases, Gladly created a ...

The reversal suggests that AI technology is yet to compete with the nuance and emotional capabilities of human workers, particularly in cases such as customer service, where a sense of empathy is ...

Comey says online backlash over an Instagram post was unexpected and distracting The Secret Service interviewed him Friday after removing the now-deleted photo Trump accused Comey of posting a ...

Vintage neon, giant cows, aluminum blade signs and Googie design. Western New York is a treasure trove of midcentury oddities ...

NEW YORK - Former FBI director James Comey is speaking out for the first time since a beach photo he posted to Instagram triggered online accusations—and a Secret Service interview—over its ...

Former FBI director James Comey was interviewed by U.S. Secret Service agents at their Washington, D.C., field office on Friday afternoon, according to law enforcement sources.Comey was ...