I ended up at a check-in desk and after checking in my bag, a British Airways staff member handed me a boarding pass. Admittedly I didn't read the pass in any detail, but headed off to get ...

A family flying from Shanghai to London said they were refused boarding onto a British Airways flight after gate staff became concerned over insect bite marks on their baby. Jonathan Arthur ...

A family flying from Shanghai to London said they were refused boarding onto a British Airways flight after gate staff became concerned over insect bite marks on their baby. Jonathan Arthur, 34 and ...

Upon noticing the bites, they asked British Airways staff at the desk where ... from a doctor and escorted the family away from the boarding gate, making them feel like criminals.

I was like ‘Is she for real?’” Casey called over a flight attendant, who asked each woman to show their boarding pass. Casey showed her digital pass with seat number 3C. After much rustling ...