Booking a blood donation in Rwanda no longer requires one to wait for hours on long queues. With the click of a button, voluntary donors can now schedule appointments and hospitals can track supplies ...

EVERETT, Wash. — Snohomish County's new 911 call center will start taking emergency calls Wednesday morning. KING 5 got an exclusive look at the new space off Everett Mall Way. “Around the ...

MANILA, Philippines — The Cybercrime Investigation and Coordinating Center (CICC) will investigate a call center company based in Cebu City for allegedly operating as a scam hub. The ...

Wells Fargo will layoff 221 employees in Salem and close its call center on Hawthorne Avenue SE, the company announced. In a letter to city and state officials, Wells Fargo leadership said it ...

Call to Freedom moved into its new outreach center last month. The nonprofit had been operating out of two locations before the move. “And we outgrew both of those locations. We would have more ...

At one call center in the Philippines, workers help Americans with diabetes or neurological conditions troubleshoot devices that monitor their health. Sometimes they get pressing calls ...

The Parish Pastoral Council for Responsible Voting (PPCRV) will open its call center on Thursday, May 8, for those with election-related concerns. According to a “State of the Nation” report on Monday ...

AT&T's Pueblo call center. which opened in 2006, will close in June when the lease expires on its building. The closure is part of a company-wide effort to streamline operations. Eighty-three ...

PUEBLO — The AT&T Call Center in Pueblo will close this summer, according to the company. The call center will remain open until June. You can view a statement from the company below ...

As India's digital transformation accelerates, Call Center Solutions for Small Businesses are becoming an indispensable tool for entrepreneurs looking to scale sustainably while offering fast ...

Call centers have long been front and center in providing customer service and support — in fact, IBIS World estimates that there are 36,787 customer care centers employing 305,000 individuals ...

HILO (HawaiiNewsNow) - A blessing and dedication ceremony took place Monday for Hawaii County’s new emergency call center; one that officials say has been decades in the making. The 17,000 ...