Every Christmas season, letters to Santa flood in from kids around the world — but in Santa Claus, Indiana, volunteers become Santa’s elves to ensure every child gets a reply.

The Christmas season ushers in a period of joy, harmony and celebration. The yuletide spirit brings people closer together. Passers-by seem to be more friendly. Christmas truly is a time of ...

This year, by about a week before Christmas, 35,000 letters had been adopted nationwide and nearly 30,000 packages sent. Last year more than 100,000 Santa letters were sent in to the program, but ...