so investing in customer retention is crucial. So, if you’re looking to increase customer retention in 2023, here are six simple ways to do it: 1. Make sure you’re providing an excellent customer ...

Statistics show an increase in customer retention by 5% can lead to a company’s profits growing by 25% to around 95% over a period of time. The following factors are how you can profit from ...

One example of a way you could invest more in customer service and increase customer retention, without undue expense, is by introducing customer support Key Performance Indicators (KPIs).

According to Zippia, a 5 percent increase in customer retention results in a profit increase of 25 to 95 percent, with 65 percent of a company’s sales coming from returning customers.

Emotional connection and the feeling of being heard will increase customer retention. An email is a low-cost tool that’s great for high-frequency contact, particularly with your best customers.

Costco Wholesale Corporation COST reported a 10.4% year-over-year increase in membership fee income in the third quarter of ...

Dealership sales and service enablement software platform TradePending announced a strategic partnership with automotive data ...

TradePending partners with Authenticom to automate Value Watch enrollment, boosting dealer-customer engagement and retention.

For instance, consider whether you want to increase customer retention, improve customer satisfaction or streamline sales processes. This, in turn, will help you set recurring SMART goals to build ...

Chewy, Inc. CHWY reported solid first-quarter fiscal 2025 results, wherein both top and bottom lines beat the Zacks Consensus ...