Today, in our data-driven world, businesses would like to know more about their customers and keep them longer. Cohort ...

Over 80% of employers in Romania plan to raise salaries this year, with most increases expected to be between 6% and 10%, ...

The first step in improving customer experience is understanding what your customers truly want. This means going beyond ...

Value creation can often be achieved by focusing on three core areas: investing in people, optimizing processes and ...

DUBAI - TECOM Group PJSC today announced a record AED2.4 billion in revenue, representing an 11 percent year-on-year (YoY) increase, resulting in a 14 percent YoY increase in net profit to AED1.2 ...

We view Tenable as a solid cybersecurity vendor providing vulnerability management and security operations solutions to its clients. The firm’s combined portfolio delivers exposure management, ...

In today’s digital age, consumers interact with brands through multiple touchpoints—websites, social media, emails, mobile ...

Small businesses that harness the power of these trends will be better positioned to navigate the challenges and ...

AI Chatbots: Virtual assistants are powered to offer instant support, guide users toward making purchases, and answer queries ...

Looking to keep your customers loyal? Here are the essential moments to focus on for retaining and expanding your customer ...

These include higher customer satisfaction, increased average order values, and stronger brand loyalty over the long term. By ...

Software model transitions from perpetual license to subscriptions are not new to investors, so we think the path should generally not surprise too much over the next couple years. We also think the ...