Is yours a business that's seriously struggling to retain customers? Good news: Building (and maintaining) the right ...

Today, in our data-driven world, businesses would like to know more about their customers and keep them longer. Cohort ...

The first step in improving customer experience is understanding what your customers truly want. This means going beyond ...

In today’s digital age, consumers interact with brands through multiple touchpoints—websites, social media, emails, mobile ...

CNN reported that companies purging diversity, equity and inclusion (DEI) programs from their offices would end up hurting ...

Looking to keep your customers loyal? Here are the essential moments to focus on for retaining and expanding your customer ...

Activated Insights, the leading provider of training, recruitment, retention, experience management and recognition tools to ...

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Over 80% of employers in Romania plan to raise salaries this year, with most increases expected to be between 6% and 10%, ...

With occupation rate improving to 94 per cent, higher rental rates, and a retention rate at 92 per cent for the full year ...

Early-stage consumer SaaS companies focus on rapid user acquisition and engagement, making growth rates a critical measure of ...