so investing in customer retention is crucial. So, if you’re looking to increase customer retention in 2023, here are six simple ways to do it: 1. Make sure you’re providing an excellent customer ...

Statistics show an increase in customer retention by 5% can lead to a company’s profits growing by 25% to around 95% over a period of time. The following factors are how you can profit from ...

One example of a way you could invest more in customer service and increase customer retention, without undue expense, is by introducing customer support Key Performance Indicators (KPIs).

According to Zippia, a 5 percent increase in customer retention results in a profit increase of 25 to 95 percent, with 65 percent of a company’s sales coming from returning customers.

Emotional connection and the feeling of being heard will increase customer retention. An email is a low-cost tool that’s great for high-frequency contact, particularly with your best customers.

Costco Wholesale Corporation COST reported a 10.4% year-over-year increase in membership fee income in the third quarter of ...

Studies have found that increasing a brand’s customer retention rate by 5% potentially leads to an increase in profits of more than 25%. One of the things causing high churn with customers is ...

Dealership sales and service enablement software platform TradePending announced a strategic partnership with automotive data ...

TradePending partners with Authenticom to automate Value Watch enrollment, boosting dealer-customer engagement and retention.

Fortunately, 94 per cent of UK sales and marketing leaders plan to increase their deployment of AI-based technology ... empowering them to improve satisfaction and drive customer retention.

37% expect an increase in customer retention; 40% feel it will stay the same. 85% currently service EVs. 2.4% of repair orders on average currently come from EVs. 88% have installed at least 1 ...