News

Increased telecoms tariffs and inconsistent quality service Four months ago (in January 2025), the Nigerian Communications Commission (NCC) approved a significant telecom tariff of 50%, which was ...
Key Points Prioritize understanding and meeting customer needs to enhance satisfaction and loyalty, driving overall business ...
Negative reviews touch on inconsistent service quality and long wait times, and a low average rating suggests Firestone might not be the best choice for service. Sam's Club Tire & Battery.
Every foodservice operator understands that service is an invisible product. But service quality—like food quality—must be consistent in order to acquire and maintain more customers.
Higher price is not the only complaints that Starbucks received, long wait line and slow services with inconsistent service quality across the U.S. also add to the report that should be addressed.
TROY, Mich.: 14 March 2024 — While customer satisfaction with the dealer service experience has rebounded this year, dealers continue to grapple with parts and labor shortages that are fueling longer ...
A businessman, a Sardinian and a former Raven walk into a restaurant — have you heard this one before? Jokes aside, that’s the trio behind Grille 620, which opened in October in Ellicot… ...
A new survey looked at order accuracy, staff courtesy, wait times, and food quality at popular fast-food restaurants. Find out which fast food chains have the worst customer service.
Trafford’s children in need still receiving inconsistent service, Ofsted warns Fourth monitoring visit to 'inadequate' Greater Manchester borough finds 'too much variability', including in how social ...
Action is needed to tackle "inconsistent experiences and outcomes" in a local body's Special Education Needs and Disability (SEND) service, an inspection has found. The review of the Durham Local ...