A call center is a division of a business, or a third-party firm representing a business, that conducts inbound and outbound communication with prospects and customers. Small business owners often ...

Louisville Business First Book of Lists provides you with listings hundreds of the hottest area companies in their fields, by ranking. Print Edition Build Your Own ...

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Essentially, an Internet data center server is the saving location for files accessible from the Internet. A data server is basically a computer without peripherals like monitors and keyboards.

In 2003, Alpha Corp., a well-known U.S.-based organization, offshored and outsourced several customer-retention processes. When the company found that some of its customers seemed likely to switch ...

Along with providing business advice and industry insights ... ("It took a lot of tin foil to pull that off," he says.) Resource Center's Cece Cox told us about her "epic Beetlejuice costume." ...

The Candle Club is one of the most legendary businesses in Wichita. Unlike a lot of them that are now out of business, the Candle is celebrating 65 years.