Customer feedback has and will always be far more than a post-transaction formality—it is a strategic asset that, when ...

If you work in one of these industries, what's the most entitled thing a customer has said to you or asked you? Maybe you ...

A woman who dressed up for her friend's wedding was left baffled when the bride later implied she had overdressed. The woman ...

While The Hartford offers good car insurance coverage options, its pricing tends to be on the higher side with mixed customer reception. Our editorial team gives The Hartford a score of 8.2 out of ...

Among the reviews on Tripadvisor are complaints of 'disgusting food,' wrong orders and staff ignoring customers. Several reviews also describe the outlet as 'filthy,' 'grotty' and 'minging'. “Having ...

In fact, whether you're doing phone maintenance or you're stuck in an emergency, there are multiple ways to improve your reception on an iPhone or Android phone. It might come down to something as ...

The Australian banking lobby chief has revealed some customers are ignoring warnings about scammers, at an inquiry into new laws to help victims. Bank Association chief Anna Bligh made the ...