ITSM software can provide many capabilities that support IT teams. For example, workflow management capabilities in ITSM solutions use automation to organize and deliver service processes through ...

TeamDynamix takes top ranking in highly competitive ITSM rankings ... and Enterprise Integration/Workflow. “We are impressed with what we see from TeamDynamix,” says Mahmoud Ramin, research ...

Cherwell’s ITSM tool is just one of a big collection of workflow management systems that is now merging with Ivanti. The ITSM solution offers omnichannel engagement for managing configurations ...

Software & Services I tried SolarWinds Service Desk, and found it provides a robust ITSM solution that balances features with user-friendliness Software & Services I tested ServiceNow and found it ...

ServiceNow's core customer base still resides with its ITSM offering, but it has been expanding into other functions in recent years - particularly where workflow intersects with customer/employee ...

Its workflow tool proves to be mission-critical outside enterprise ITSM. The number of clients with ACV larger than $1 million has doubled over the last 3 years. As of Q1, it has 933 enterprise ...