If AI is your new coworker, it needs an identity and clear boundaries. Here are key takeaways for security professionals: ...

Freshworks has revealed Freddy AI Agent Studio and the next generation of its Freddy Agentic AI Platform, offerings expected to help businesses improve their customer service efforts with AI. The ...

Central Plaza in Wan Chai is pleased to announce it has been awarded Platinum Rating in three environmental and ...

In the world of hospitality and tourism in general, service is the glue that keeps the entire sector alive and growing.

The U.S. auto industry is a significant part of the country's economy, employing 10.1 million people and generating a $1.2 ...

New agentic capabilities resolve service requests autonomously, deliver real-time insights and simplify the deployment of AI agents for support teamsSAN MATEO, Calif., June 11, 2025event, Freshworks, ...

Customer-Proven Results Since its initial release in 2023, Freddy AI has helped over 5,000 organizations streamline service operations and deliver measurable results – up to 70% ticket deflection from ...

Discover how Agentic AI is revolutionizing workplace engagement and alleviating employee burnout in Southeast Asia by ...

Discover how MedGemma, an open-source AI platform, is revolutionizing healthcare by making cutting-edge tools accessible and collaborative.

In this FirefighterNation.com article, learn about the PPE challenges women firefighters face in the fire service.

Vanta launches autonomous AI agent that automates security compliance workflows, helping enterprises save 12+ hours weekly on ...