Discover how AI voice analytics enhances contact center efficiency. Explore use cases across various industries and understand how they can benefit your team. Gone are the days when contact center ...

When it comes to comic relief characters in One Piece, there’s arguably no better one than Buggy the Clown. With his over-the-top personality and hilarious tendency to fail upwards, he’s definitely ...

Poppy Cullen does not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and has disclosed no relevant affiliations beyond their ...

Key findings from Inside Higher Ed’s student survey on generative AI show that using the evolving technology hasn’t diminished the value of college in their view, but it could affect their critical ...

Fed firing: The Federal Reserve defended its independence a day after President Trump moved to fire a member of its Board of Governors, Lisa Cook. The central bank emphasized governors’ “long tenures ...

The uncanny valley is narrowing. Are we ready for what comes next? Earlier this summer, I walked through the glassy lobby of a fancy office in London, into an elevator, and then along a corridor into ...

David Biever hadn’t even finished his first camp in his first season as the head football coach at Wilkes and he was already thinking ahead. Knowing the team awaiting him in his initial game with the ...

Everyone knows miniature horses are cute and cuddly - but few realise just how powerful they can be. At a time when mental health crises are soaring and too many elderly people are dying alone, people ...

In the 1950s, Kenyans fought against colonial control in what came to be known as the Mau Mau rebellion. In response, the British government announced a state of emergency in 1952 and engaged in a ...

• Wisconsin is one of only three states that charges all 17-year-olds as adults regardless of the crime • A group of lawmakers is working to update the policy to direct most 17-year-olds to the ...

Peter Aitken is a Newsweek Politics Editor based in New York. His focus is domestic U.S. politics, but he has experience covering Foreign Affairs, Business and Technology. Peter joined Newsweek in ...

Despite years of engagement in a global chip war, China remains a vital operation base for several Asian-grown champions. But even from afar, Washington still holds key levers of power. The latest ...