The latter is easy to do when they're with you, but if you're trying to help remotely, you now have some help thanks to FaceTime's new remote control feature ... remotely. Make a FaceTime video ...

Control of Apple TV is delivered ... Step 3: Select Remote, which will allow you to see the actual battery percentage. Make sure it has enough battery to operate. Step 4: Pair the remote again ...

The newer Google TV Streamer also has a remote. You can’t use this remote with older devices, but using your standard TV to control your ... the feature on your TV? Make sure to do that.