I called Klarna's new AI doppelganger of its CEO. Here's what it said about why humans are necessary at work. Story by jhart@insider.com (Jordan Hart) • 4d ...

Klarna Group Plc said it has received an electronic money institution license for its UK division, which could lay the ground ...

Klarna’s favorite new employee never takes a coffee break. The tool, powered by the Swedish company’s partnership with technology darling OpenAI, “is doing the equivalent work of 700 full ...

Klarna is quietly dusting off its IPO plans, with fresh talk of a New York listing as soon as September, according to people ...

Klarna’s ChatGPT-inspired bot is now handling two-thirds of Klarna’s customer service chats, and the company thinks it will drive a $40 million improvement in profit this year.

Klarna partnered with ChatGPT maker OpenAI in 2023 and launched an AI customer service assistant using its technology a year later. The company said last year that AI was doing the work of 700 ...

Klarna says its AI assistant is doing the equivalent work of 700 people. The Swedish fintech said the assistant was on par with human agents for customer satisfaction. Not everyone's impressed ...

How Does Klarna Work? All right, so we’ve caught your attention, and that solid-gold, diamond-studded poodle statute seems like the perfect addition to your minimalist living room.

Klarna, an international retail bank, payments and shopping service that helps consumers save time and money, “be informed and in control,” recently announced its new Flexible Work Policy ...

You can find the full document here and more historical data on Klarna’s results here, in case you want to read along. Now, to work! Klarna’s 2022 Starting with full-year numbers, here’s how ...