The woman called the hotel front desk to plead her case, saying she did not know about the rule and asked for a discount. However, the employee explained that it was not possible as the room would ...

Ensuring that guests get the accommodations when they expect them is the easiest way for a hotel to reduce complaints ... Reservation procedures should direct front office clerks to make these ...

Service desk agents are here to help, and we all prefer to talk to an understanding person than a chatbot when wrestling with an IT problem. Unfortunately, it’s this human element that ...

A former hotel near the village of Melbourne in South Derbyshire could be turned into housing under new plans submitted to the local authority. The Melbourne View Hotel, a long-running venue set ...

FOX5 is hearing from one of Edgar’s co-workers who was at the front desk with him when the shooting happened. Joey Chantarasakha spent every weekend over the past year at that front LVAC desk ...

The U.S. job market is experiencing fragmentation, with desk-based jobs seeing a rise in applications while demand for front-line and hourly roles slows down, according to a May 14 report from ...