Sony Semiconductor Solutions Corporation (SSS) has announced the launch of the LYT-828, a new 50-megapixel*1 CMOS image ...

In today's visual economy, polished images are the gateway to business success. Enter Cutout Image Media, a professional ...

Customer satisfaction with airlines fell 4% from last year, driven in large part by business customers, according to the American Customer Satisfaction Index based on nearly 16,800 consumer ...

Customer experience quality in the U.S. has just hit an all-time low. And, in related news, customer experience quality in the U.S. has also hit an all-time high. Let the confusion begin. These ...

The fundamentals of contact center quality assurance, why it matters, how it’s implemented and what modern tools are driving ...

Users who are familiar with the brand's catalog frequently warn others of the limited picture quality, and a 60Hz refresh rate cap means that RCA units aren't optimal for playing high frame rate ...

TROY, Mich.: 13 March 2025 — Customer satisfaction with the dealer service experience remains strong for a second consecutive year, yet long wait times for appointments, communication shortfalls and ...

U.S. overall customer satisfaction drops slightly in the fourth quarter of 2024, down 0.8% to 77.3 on a scale of 0 to 100, according to the American Customer Satisfaction Index (ACSI ®). 1. In ...

Boost Customer Satisfaction. Quality control is a vital element in producing high quality products that meet customer expectations. When your products do what they're supposed to do, ...

From ensuring timely deliveries to reducing fraud and enhancing marketing campaigns, high-quality address data is a critical asset for ecommerce retailers looking to grow and scale in 2025. Clean ...

1. Make customer service a shared mindset rather than just another task. Even with a small team, if everyone understands that providing a great customer experience is part of their role—not just ...

U.S. overall customer satisfaction drops slightly in the fourth quarter of 2024, down 0.8% to 77.3 on a scale of 0 to 100, according to the American Customer Satisfaction Index (ACSI ®). 1. In ...