A growing number of rental car brands, like Sixt, are using AI scanners to assess damage and it's leading to problems, as multiple customers tell The Drive.

A growing number of Hertz customers allege they've been charged hundreds of dollars for dents they don't recognize.

The Hertz rental car company, along with its Dollar and Thrifty affiliates, are rolling out AI-powered vehicle inspection scanners that scan your rental car as it exits or enters the rental lot ...

Hertz and other agencies are increasingly relying on scanners that use high-res imaging and A.I. to flag even tiny blemishes, and customers aren’t happy.

More Hertz customers are learning that if you rent from a lot with an AI scanner, chances are it'll charge you for the tiniest things.

I explain the AI scanner Hertz is deploying and warn about potential car rental best practices and pitfalls.

Just a few months after Hertz announced the launch of artificial intelligence for vehicle inspections, the car rental company is facing backlash after a customer received a hefty bill.

Hertz has not clarified whether costs are higher at AI-equipped locations compared to those using manual inspections, nor does it publish a list of typical repair charges.