The help desk software market is growing rapidly as businesses of all sizes adopt new technologies to improve customer satisfaction and streamline operations. In this guide, we will help you ...

Customer service is crucial to every business, and most companies need software to manage their customer support workflow. Help desk software makes managing this workflow easy and boosts your ...

Recently, Cisco found login credentials coded into the program, allowing for access with root privileges. The bug is now tracked as CVE-2025-20309, and was given a maximum severity score - 10/10 ...

Follett Software, a leading provider of K-12 software and services, is proud to announce the launch of Follett Destiny® Help Desk, a comprehensive new K-12 solution designed to optimize resource ...

When it comes to selecting a help desk ticketing software, security and compliance are critical features to consider. This section will provide an overview of ...

A good password manager does more than just help you create secure passwords. It also stores them so you don't have to remember 16-digit strings of info.

In this time of economic uncertainty, you can't beat free! These top-notch app picks across eight key categories will help ...

Find out the best remote desktop software available today and which one is right for your company's needs.

A critical vulnerability in SolarWinds' Web Help Desk solution for customer support could be exploited to achieve remote code execution, the American business software developer warns in a ...

Have a major deliverable coming up that involves lots of people and tasks? The best project management apps we've tested can help you keep your team on track.

In this how-to guide, I will share with you a collection of lesser-known tips to help you get even more from the Task Manager on Windows 11.

Password managers help keep your information safe, and make remembering passwords a breeze. Here's how to set one up.