AI is driving a new wave of CCaaS market growth. NICE, Genesys and Amazon Connect lead the seat count — but the game is ...

The finish line for this year’s AI sprint is Las Vegas in December, when Garman will host his first full re:Invent conference as chief executive. He promises a “lot of agentic news” and hints at ...

ACT Entertainment has appointed two members of the lighting sales team to newly designated sales territories. Jonathan ...