To meet this opportunity, these leaders will drive further adoption of the Genesys Cloud platform, help enterprises realize new levels of value from CX orchestration, and sharpen go-to-market ...

If you missed out on the Dune: Awakening beta weekend running through May 12, you can still get a taste of spice and drama on Arrakis for a mere $1 with the Dune: Adventures TTRPG. This weekend ...

For American contact centre software solutions provider Genesys, its India centre is a major hub for innovation and research. Even as the business of BPOs and contact centres gets disrupted by AI ...

CHENNAI: US-based customer support software provider Genesys is witnessing growth in customers and revenue from India as more enterprises adopt artificial intelligence-based applications.

DUBAI, 23rd April, 2025 (WAM) -- As part of its participation in Dubai AI Week, the Dubai Health Authority (DHA) has announced the implementation of the advanced Genesys AI-powered speech and text ...

Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced it was recognized as a Leader in The Forrester Wave™: Contact-Center-As-A-Service (CCaaS) Platforms, Q2 ...

SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced the Genesys Cloud™ platform reached nearly $1.9 billion annual recurring ...

I do not want to go back and play certain video games--I can feel the void in TTRPG video games that forgo that all-knowing, guiding voice. All of this is to say that Sunderfolk was my favorite ...

The Genesys New India Map Stack promises to be the digital geo infrastructure that impacts mobility, telematics, supply chain, real estate, urban planning, and emergency response. It manages that ...

The Marvel TTRPG actual play features fan-favorite talent from the Glass Cannon Network and Marvel Entertainment. The Glass Cannon Podcast Game Master Troy Lavalee will narrate the adventure as ...

Qi, a leading fintech consortium, has successfully implemented advanced Generative AI and Cloud technology from Genesys, a global leader in customer experience and call centre solutions ...

Expanded AI capabilities in Genesys Cloud empower supervisors with real-time insights, automation and smarter decision-making Today at Enterprise Connect 2025,Genesys®, a global cloud leader in ...