Genesys positioned by Gartner, Inc. as a Visionary in the 2021 Workforce Engagement Management (WEM) Magic Quadrant. "Contact centers are struggling with high employee turnover rates and low ...

DataRobot, the agentic workforce platform, today announced that the company has been recognized by Gartner® as a Leader in the Magic Quadrant ... full lifecycle management, and seamless ...

Over the past year, Riverbed has delivered an unmatched level of innovation to the DEX market. The Company has introduced 18 new products and major enhancements that directly target DEX teams, setting ...

The Gartner Magic Quadrant for Digital Employee Experience Management Tools evaluates vendors ... today’s increasingly mobile and distributed workforce. As enterprises look to execute digital ...

As Nexthink celebrates its twentieth anniversary, we're honored to be named a Leader in the 2024 Gartner® Magic Quadrant™ for Digital Employee Experience Management Tools. Ready to discover why ...

Oct. 25, 2023 /PRNewswire/ -- Agiloft, the global standard in agile contract lifecycle management (CLM), has once again been named a Leader in the 2023 Gartner Magic Quadrant for Contract Life ...

We believe this validates that IFS offers end-to-end service management solutions ... measurable ROI and our workforce planning and scheduling delivers unique, real-time optimization at scale.