To be included in Gartner’s 2020 Magic Quadrant for IT Service Management Tools, vendors needed at least $40 million in annual revenue derived from ITSM products with at least 20 percent year ...

has been named a Leader in the first ever 2024 Gartner® Magic Quadrant™ for AI Applications in IT Service Management (ITSM). This report evaluated completeness of vision and ability to execute ...

These tools analyze ITSM data and metadata (primarily found ... Download the 2024 Gartner® Magic Quadrant™ for Artificial Intelligence Applications in IT Service Management here.

The Gartner report can be viewed online at mnge.it/gmq-itsm-22. The Gartner Magic Quadrant profiles vendors in the enterprise ITSM platform market to help infrastructure and operations (I&O ...

Learn More. The end of summer is here, which means for those of us in the communications space, it’s time for Gartner to release its updated Magic Quadrant for Contact Center as a Service.

The company was recognized for the second consecutive year in the Leaders Quadrant based on its Completeness of Vision and ...

Click HERE to download your complimentary copy of 2025 Gartner Magic Quadrant for S2P Suites and learn more about why GEP is named a Leader. "We believe, Gartner recognizing us as a Leader in ...

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ServiceNow (NOW) is recognized for its completeness of vision and ability to execute According to Gartner, "I&O leaders are challenged by rising costs of support, and declining employee engagement ...

ServiceNow (NYSE: NOW), the AI platform for business transformation, has been named a Leader in the first ever 2024 Gartner® Magic Quadrant™ for AI Applications in IT Service Management (ITSM ...