More insider info from Tomsky includes "Standard LIES That Spew from the Mouth of a Front Desk Agent." Among them: "All the rooms are basically the same." "Of course I remember you!

By Jacob Tomsky. Jacob has worked on the front lines of hotels for more than a decade, starting as a lowly valet in New Orleans and ultimately landing at a front desk in New York City.

“If a front desk agent was able to do something extra to make your stay an amazing one, give them a tip as a thank you,” recommends Dandashy. “My rule of thumb for tipping: Tip AFTER an ...

Regardless of whether you stop by the front desk to check out, Eisen recommends reviewing your credit card statement for any errant charges or discrepancies. Also, don’t bring your room key home ...

Front desk agents work hard to ensure they’re communicating as effectively at possible. Having a guest sneer or roll their eyes when they hear a slight accent is not only unnecessary, but also ...

Temp Job: Front Desk Receptionist at St. Regis Bal Harbour, Florida Austin, the friendly front desk agent checking me in at the St. Regis Bal Harbour, probably didn’t know it, but about an hour ...

It’s an act of kindness, but it also makes the front-desk agent a little nervous in a good way, because it's like, ‘Oh, this person is coming, and they're going to make sure that I did a good ...

Positive, enthusiastic, sociable and infectious are all words to describe MCM Elegante’s Front Desk Agent Chandler Matthews. Matthews was born and raised in Beaumont but currently lives in Port ...