Online retailers can make it easier for customers to return unwanted merchandise through a modified program from FedEx that doesn’t require a label or box. The service represents the latest ...

Kouri, who was paralyzed by a spinal cord injury and requires the use of a wheelchair, filed his initial complaint after attempting to use a FedEx Express drop box and finding that the opening was ...

FedEx is launching its own 'no-box, no-label' returns service in 2023, the company announced Monday. UPS and Amazon already offer versions of this service for some returns. "This is the bar now ...

FedEx launched Easy Returns, a box-free, label-free return service. Available at 3,000 locations, including FedEx Office and Kohl’s, with plans to expand. The service aims to make returns ...

Thinking that Amazon’s got a good idea with its no-box, no-label returns program, FedEx is expanding its version of the program too. Now, consumers can take unboxed, unlabeled returns – ones ...