A 48-year-old South Jersey man faces decades in prison after admitting he used a re-billing scheme to steal as much as $400,000 from FedEx, his former employer. Re-billing fraud occurs when a ...

San Diego’s notoriously bad customer service and billing for sewer and water customers is dramatically improving thanks to new software, more employees and shifting priorities. Hours-long ...

The Department of Public Utilities is ordering National Grid to fix "severe billing errors" affecting thousands of its gas customers in Massachusetts. The agency says about 35,000 gas customers ...

A bill that would decriminalize welfare fraud under $25,000 in California for simple administrative errors is being pushed by a Democratic lawmaker. State Sen. Lola Smallwood-Cuevas introduced ...

or on Twitter @athompsonABJ This article originally appeared on Akron Beacon Journal: Summit County sewer services says new software to blame for recent billing errors ...

The improper payment rate for Medicare fee-for-service fell from 9.51 percent in fiscal year 2017 to 8.12 percent in fiscal year 2018, the lowest rate since 2010, CMS revealed. While this is good ...