Crayford & Abbs in Bodham has been awarded the Best Customer Service trophy by Nissan against top performers from across the ...

Call center automation uses AI to streamline customer service. Discover how it works, explore tools, and gain expert tips to ...

Divestiture Positions ePlus as a Pure-play Technology Solutions Provider  HERNDON, Va., June 23, 2025 /PRNewswire/ -- ePlus inc. (NASDAQ NGS: PLUS – ...

If you follow the news, you’ve probably heard a lot of negative talk lately about the health of the American economy. Tariff ...

As it did elsewhere, the metaverse eventually lost its luster in financial services. So, what happened? Is the metaverse dead ...

Fake training videos for the chain are all over social media, but this one got some effective principles for training just right.

Good afternoon, everyone, and welcome to Oracle Japan's Fourth Quarter and Fiscal Year 2025 Earnings Call. We had another excellent performance this Q4 attributed to the growth of cloud services, and ...

Netigate’s Ask AI utilizes generative AI to enable businesses to quickly analyze large volumes of customer and employee ...

Selecting the right CIAM solution for your SaaS application represents a strategic decision that will impact your customer experience, development velocity, and ability to scale for years to come. The ...

In the search for creative strategies, nursing home leaders can’t look just to their own peers. Inspiration is everywhere.

G slicing, argues analyst Dean Bubley, has severe constraints related to its capabilities, maturity and usefulness.

“With excellent customer support and the effective use of technology to enhance service speed and delivery, along with a ...