Gorgias’s version of templates, called Macros, includes variables that automatically populate each customer’s unique information (like names, order numbers, shipping information, and more). This means ...

America’s Best Customer Service 2025 highlights companies that excel in delivering the best customer experience using a variety of measures, including public data and a large-scale confidential ...

Templates, examples, and considerations for how to respond to angry customer emails in a variety of situations. If you’ve ever worked in customer service, you know that unhappy customers are ...

The Azure Synapse Analytics workspace lets you create two types of databases on top of a Spark data lake: Lake databases where you can define tables on top of lake data using Apache Spark notebooks, ...

Then the men sat down at desktop computers, opened their Microsoft Excel spreadsheets and began to type. Excel, a program that does complex math on a human’s behalf, is often associated ...

A recent The New York Times piece peeled back the cover on the e-sport you didn't know you were missing: the Microsoft Excel World Championship. Last month in Las Vegas, 12 men ran through a pro ...

Microsoft has introduced lots of new features to its Excel app recently, aimed at enhancing productivity, simplifying data analysis, and improving usability across desktop, web, Mac, and iPad ...

At the Microsoft Excel World Championship in Las Vegas, there was stardust in the air as 12 finance guys vied to be crowned the world’s best spreadsheeter. transcript The event’s organizer ...

While LLMs ascertain a certain amount about the meaning of words, LDMs discover the meaning of database values, such as the factors that define a customer record, including the customer's location ...